Frequently Asked Questions
The first date was 1 September 2026. The Revenue Administration extended it to 16 November 2026. Businesses that start work later, or change their meter, get 30 days from that point. A few transition cases run to 1 January 2027. Missing the date brings penalties under the Tax Procedure Law.
No, and any vendor who claims it does is guessing. The meter sets the fare. The device records it for the tax office. Your platform runs booking, driver matching, routing, in-app payment and trip history. Ask each vendor how their trip records line up with the device record.
Yes, as long as language, currency and tax rules sit in settings rather than in code. Bulgarian fleets still show lev and euro side by side until 8 August 2026. Turkish fleets need lira and local reporting. One white label built with country settings beats paying for two products.
No. Hybrid dispatch is built in. Automatic assignment handles the rush and finds the nearest suitable driver in milliseconds. A human dispatcher can still take manual control for phone bookings, hotel accounts and VIP runs. Plenty of Istanbul fleets use both modes inside the same shift.
A white label build cuts the work from years to weeks. We start with a discovery round on your city, your plates and your local rules. Then we brand the rider app, driver app, admin panel and dispatcher console. A 21 day free trial lets you test the flow first.

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